Review overview

Ease of setting up10
Ease of configuration10


In summary, this is a straightforward and easy solution for home users who are looking for the quickest way to implement a personal cloud.


The Pros

  • Easy Setup 1
  • Easy Configuration 2
  • Quiet operation

The Cons

  • We are reviewing based on simple, and workable home cloud solution. There are no known "Cons" at this time of writing.

The WD MyCloud Home Duo (20 TB) is a quick home cloud solution that works like the Onedrive or Dropbox, except that you will be hosting the files on your hardware and there is better flexibility in some ways. The version in this review is the latest 20TB version with 2 x 10 TB WD Red hard disk drive, and we chose Mirror (Raid 1) for redundancy in case one HDD fails. Note that this has to be decided before you start uploading the files. Otherwise, changing the configuration at a later date can only be done if all the data on the drive(s) are erased.

The installation process is simple. Just plug the box directly into your home router, and then visit to create an account and access the network drive directly using your browser. After that, all you need to do is to create folders on the browser, and then drag/drop folders from your Windows/Mac notebook to upload. 2018 Jan 2018 Jan

Note that you do not need to have separate folders for photos or videos. For example, you can have a project folder that contains documents, PDF, photos and videos in one place. To see the photos and videos, all you need to do is to click the “Photos” on the left menu, and all the photos and videos from the file folders will be displayed in chronological order.

What you can do in the browser:
1) Create, delete, and upload files or folders.
2) Create shared URL for anyone to access with a link.
3) Add and delete cloud users.

Note that each user will have their private account to store their files just like the device owner (first person to register the NAS). The device owner can send an invite to anyone by indicating the email address. Once the new user has signed up, he may use his password to access the NAS service.

Users can also download and install the WD Discovery software for Windows and Mac. The software will create a network drive which will allow direct access to the drive.

MyCloud mobile apps for IOS and Android are also available. Note that if you choose to auto-backup the photos and videos on the mobile device, the phone will sync with the first folder that was created in the account – we would prefer if there is a way for the user to specify this folder instead. Uploading and accessing your own private cloud using your mobile app on the move is convenient and easy.

A quick way to backup your mobile HDD is to plug into the USB 3.0 connector at the back of the box directly. You can activate the copy from the mobile drive to the NAS by using the mobile apps, but not vice versa.

We took out the hard disk drive to have a look at the inside (see photos below). Note that unlike the pro-version, the HDD is not hot-swappable. There is a proper process to remove the HDD which you have to follow to avoid damaging the data. Read the instructions carefully if you intend to replace the HDD.


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